I was super excited to get this double banger and as anniversary present for me and my boyfriend but sadly it came broken in the box. I sent a email about a week ago asking for a replacement and I still haven’t received an email back.
Hope you are well. Sorry to see your banger arrived damaged. Our team replied to your e-mail immediately after you reached out and you should have also received an email confirmation for your replacement order. If you did not receive the e-mails, please check your spam/junk folder. But we do have a replacement on the way for you.
Thank you! Have a Koality Day!